Vectivate — Privacy Policy

Effective date: October 24th, 2025
This Privacy Policy describes how Vectivate (“Vectivate,” “we,” “us,” or “our”) collects, uses, and shares information in connection with our website, dashboards, data visualizations, downloads, and related services (the “Service”). By using the Service, you agree to this Privacy Policy.

1. Information We Collect
A. Information You Provide
• Account details, such as name, email, and password.
• User content and preferences, including saved portfolios, tickers, watchlists, notes, and settings.
• Communications, such as support requests, feedback, surveys, and form submissions.

B. Information Collected Automatically
• Usage data: page views, clicks, features used, session duration, referring/exit pages, and timestamps.
• Device and network data: browser type, operating system, language, IP address, device identifiers.
• Cookies, local storage, and similar technologies to enable sign-in, remember preferences, prevent abuse, and measure performance.

C. Information From Third Parties
• Analytics platforms (e.g., Google/Firebase) for performance and engagement metrics.
• Marketing/advertising partners for campaign measurement and audience insights.
• Market-data providers (e.g., FinancialModelingPrep) to supply financial datasets used within the Service.

2. How We Use Information
We use information to:
• Operate, secure, and maintain the Service.
• Personalize content and features (e.g., portfolios, dashboards, recommendations).
• Analyze usage, debug issues, and improve performance and reliability.
• Develop new features, analytics, and models, including statistical/ML techniques.
• Communicate transactional emails, product updates, promotions, and surveys.
• Enforce our Terms & Conditions and protect platform integrity.

Aggregated/Anonymized Use: We may aggregate, de-identify, or anonymize information and use or share such datasets for analytics, research, benchmarking, product development, marketing insights, or other lawful business purposes.

3. Cookies & Similar Technologies
We use essential cookies for authentication and core functionality, and optional cookies for analytics and marketing. You can control cookies via your browser settings; disabling certain cookies may impact functionality.

4. Data Sharing
We may share information with:
• Service providers: hosting, cloud infrastructure, analytics, messaging, customer support, payment processing.
• Marketing/advertising partners: to measure campaigns, understand audiences, and improve outreach.
• Affiliates and business partners: for joint features and integrations that enhance the Service.
• Legal and safety: to comply with laws, respond to lawful requests, or protect rights, safety, and integrity.
We do not sell personal information. We may license or disclose aggregated, anonymized datasets that do not identify individuals.

5. Data Security
We use industry-standard safeguards, including encryption in transit and at rest (e.g., Google Cloud/Firebase). No method of transmission or storage is 100% secure; you use the Service at your own risk.

6. International Transfers
Information may be processed and stored in locations where we and our providers operate. Protections are applied consistent with this Policy and applicable law.

7. Your Choices & Rights
• Access/Deletion: You may request a copy of your data or ask us to delete your account information (subject to necessary retention).
• Communications: You can opt out of non-essential emails via unsubscribe links or by contacting us.
• Cookies/Tracking: Manage preferences via your browser and device settings.

Submit requests to privacy@vectivate.com. We may take steps to verify your identity before fulfilling requests.

8. Data Retention
We retain personal information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Aggregated/anonymized data may be retained indefinitely.

9. Children’s Privacy
The Service is intended for users 18 years and older. We do not knowingly collect personal information from minors.

10. Third-Party Links & Services
The Service may link to third-party websites or integrate APIs and content we do not control. Their privacy practices are governed by their own policies.

11. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted with a new effective date. If changes are material, we will provide additional notice (e.g., email or in-product).

Relationship to Terms
Your use of the Service is also governed by our Terms & Conditions, which describe additional obligations, disclaimers, and limitations of liability.